Andrew Collins.
A career of innovation and leadership spanning more than three decades — across telecommunications, IT, e-commerce, payments, fintech, legal tech and beyond. Founder of Grant & Graham; a senior operator who has actually built and run the kind of businesses we now help clients build, transform or fix.
A journey of innovation and leadership.
From an early age, Andrew Collins exhibited an entrepreneurial spirit and a knack for leadership. At just 19, he founded his first company, Weddingbells — marking the beginning of an illustrious career spanning more than three decades across multiple industries. Born in Hexham, United Kingdom, and raised in the Netherlands, Andrew's multicultural upbringing fostered a global perspective that has been instrumental in his professional success.
Andrew's career trajectory is marked by a series of impressive milestones. His journey began with a part-time job at Bart Smit toy stores, where his dedication and natural leadership quickly earned him a promotion to Store Manager. This early experience laid the foundation for everything that followed in business management and development.
Andrew was tasked with integrating SIL into NCR's operations across EMEA. Not one to rest on his laurels, he then ventured into the telecom industry with C.A.S.S — a company he founded to meet the IT needs of businesses. His innovative approach and keen market insight led to expansion into satellite communications, achieving $1 million in sales within a year with minimal investment.
Throughout his career, Andrew has demonstrated a unique ability to identify opportunities and drive innovation. At 12Connect, he capitalised on the burgeoning mobile market by developing an app that generated significant revenue and established the company as a recognisable telecom brand. Similarly, at Motto Communications, he shifted the company's focus from end-users to wholesale — boosting turnover from $800,000 to $6 million in two years.
Andrew's expertise extends far beyond business development. His roles have often required a delicate balance of strategic planning, project management and team leadership. As Interim Lead Project Manager at MediaMarkt Benelux, he successfully overhauled their e-commerce platforms — launching new sites and enhancing the customer experience. His ability to lead large teams and manage complex projects has been a hallmark of his work.
In addition to his technical and managerial capabilities, Andrew's interpersonal abilities have been widely recognised. Colleagues and clients commend his energy, positivity and knack for inspiring and motivating teams. His work at Let's Talk, where he stepped in as Interim General Manager, is a testament to his leadership and ability to drive productivity and workplace satisfaction.
Andrew's career has also been marked by significant international experience. As Interim Director of USA Partnerships for a digital consultancy firm, he played a crucial role in expanding the organisation's reach in the United States. His global business acumen, honed through extensive experience across Europe, Asia and the USA, has enabled him to navigate complex markets and foster strategic collaborations.
Andrew Collins' story is one of relentless pursuit of excellence, adaptability and visionary leadership. The ability to transform challenges into opportunities, coupled with a dedication to continuous learning and improvement, makes him a formidable force in any industry. As he continues to explore new horizons, Andrew remains a beacon of inspiration for entrepreneurs and business leaders worldwide.
Service Industries Ltd:
$15M to $220M — in four years.
Under Andrew's leadership as Group CEO, Service Industries Ltd expanded operations across Europe, secured high-profile clients including Philips and Dell, and grew revenue more than fourteenfold — leading directly to acquisition by NCR Corporation. The operator pedigree built at SIL informs every Grant & Graham engagement today.
Selected milestones across three decades.
A career marked by founding ventures, scaling businesses, securing major commercial outcomes and leading complex transformations — from teenage entrepreneur to global consultancy founder.
First Venture — Weddingbells, age 19
Founded first company at 19, marking the beginning of an entrepreneurial career.
Bart Smit, Toys "R" Us, Leesnet, Commodore
Promoted from part-time staff to Store Manager at Bart Smit. Subsequent managerial positions across Toys "R" Us, Leesnet BV and Commodore Computers BV established the operational foundation for everything that followed.
Group CEO — Service Industries Ltd (SIL)
Scaled SIL from $15M to $220M in four years, expanding operations across Europe and securing high-profile clients including Philips and Dell. Led directly to acquisition by NCR Corporation.
Managing Director — NCR Corporation
Following NCR's acquisition of SIL, led the integration of SIL into NCR's EMEA operations — combining commercial leadership with cross-border operational complexity at corporate scale.
Founder — C.A.S.S
Founded C.A.S.S to meet the IT needs of businesses. Expanded into satellite communications, achieving $1M in sales within a year on minimal investment — demonstrating the ability to identify and execute on emerging market opportunities.
Interim CEO — 12Connect
Capitalised on the emerging mobile market by developing a launch app that generated $90,000 in turnover on day one — establishing 12Connect as a prominent telecom brand.
Interim CCO — Motto Communications
Pivoted Motto's commercial model from end-user to wholesale — boosting turnover from $800,000 to $6M in two years. A textbook commercial transformation built on segment repositioning.
Interim CEO — Voipro International
Led operational scale-up of VoIP services provider, reducing customer support headcount from 15 FTE to 2 FTE — an 87% cost reduction achieved through self-service support and product optimisation, with service standards maintained.
Interim Lead Project Manager — MediaMarkt Benelux
Overhauled MediaMarkt's e-commerce platforms — launching new sites and enhancing customer experience across the Benelux region. A demonstration of senior project leadership at scale in a fast-moving consumer environment.
Founder & CEO — Grant & Graham
Founded Grant & Graham as a global interim management and strategy consultancy — building a senior network of 40+ consultants covering 20+ sectors and 100+ jurisdictions. The natural evolution of a career spent operating, scaling and transforming businesses.
Sectors and disciplines Andrew operates across.
A senior generalist with deep operational experience across multiple sectors — combining commercial leadership, transformation delivery and senior interim management.
Academic foundation across three institutions.
Operational experience grounded in formal academic and leadership credentials from leading institutions in Europe, the United States and Australia.
MBA
Master of Business Administration — the academic foundation for over three decades of senior commercial and operational leadership.
Leadership & Management
Leadership and management courses at one of the world's most prestigious institutions — informing how Grant & Graham approaches transformation engagements.
Leadership & Management
Further leadership and management training across the Asia-Pacific perspective — complementing the European and US grounding.
Selected senior roles across the career.
From Group CEO to Managing Director, from Interim CCO to Lead Project Manager — a record of senior responsibility across operating, interim and consultancy contexts.
-
Interim CCO — Template, RotterdamChief Commercial Officer · LegalTech / SaaS
-
Interim Director of USA Partnerships — Digital ConsultancySan Diego, USA
-
Interim Business Development Director — Internet / Cloud / Solution ProviderDubai, UAE
-
Interim Sales Manager — Legal FinTech CompanyRotterdam, Netherlands
-
Interim Lead Project Manager — Retail E-commerce CompanyRotterdam, Netherlands
-
Interim C-level Positions — Grant & GrahamEU / UK / USA
-
Interim Lead Project Manager Benelux — Telecom CompanyRotterdam / London / Dubai
-
Interim CCO & CEO — Payments / FinTech / Start-upLondon, UK
-
Interim BD Manager — SaaS / Telecom / Payments / FinTechRotterdam / London / Germany
-
Interim CCO — Motto CommunicationsRotterdam, Netherlands
-
Interim CEO — Voipro InternationalTelecom / VoIP
-
Sales Director — C.A.S.SRotterdam, Netherlands
-
Managing Director — NCR CorporationEMEA
-
Group CEO — Service Industries LtdEMEA · $15M to $220M revenue scale-up
-
Store Manager — Commodore Computers BVNetherlands
-
Various Managerial Positions — Toys "R" Us & Leesnet BVNetherlands
Download Andrew's full CV.
Andrew Collins — Full Profile and CV
Explore the full professional journey of Andrew Collins — a seasoned senior leader with over three decades of experience across diverse industries including FinTech, telecom, e-commerce and legal tech.
The full CV expands on the highlights covered on this page, with detail on each role, the commercial outcomes delivered and the operating context of the work.
Three decades of
operating experience.
If you are facing a senior leadership gap, a transformation, a market entry or a scale-up challenge — tell us in 25 minutes what you need. Andrew or one of our 40+ senior consultants will tell you honestly whether we can help.