10 TIPS | For Supporting external Software Developers

Supporting external software developers effectively involves several steps: Example for the country Ukraine

1. Communication: Ensure clear and regular communication channels are in place, like regular meetings through platforms like Zoom, Skype, Slack, etc. As Ukraine is in the Eastern European time zone, plan meetings considering the feasible working hours keeping the time difference in mind.

2. Cultural Understanding: Understanding Ukrainian work culture can also help in dealing effectively. Ukrainians are often direct communicators, appreciating honesty and clarity. They also have a strong work ethic, and recognizing their efforts can help motivate and maintain good relations.

3. Defined Goals & Expectations: Clearly define your project's goals and expectations. Provide a detailed roadmap, deadlines, and quality expectations so that your developers know what they are working towards.

4. Agile Methodology: Implement an Agile development process. It's a flexible approach that can help you and your team stay aligned, handle changes swiftly, and release products faster and more efficiently.

5. Use Project Management Tools: Utilize project management tools like Jira, Trello, or Asana. This can ensure everyone is on the same page concerning tasks and deadlines.

6. Regular Feedback: Provide constructive feedback regularly. Not only will this help improve work quality, but it will also make your developers feel appreciated and involved in the project.

7. Contracts & Legalities: Ensure you have firm contracts and understand the legal implications of working with international teams. Cross-border legal and compliance issues are something you need to be aware of.

8. Payment: Make prompt and hassle-free payments. Multiple platforms offer easy cross-border payments, so find one that works best for both parties.

9. Language: Most Ukrainian developers have a good grasp of English, but if there are language barriers, consider using translation tools or hiring an interpreter.

10. Build Relationships: Lastly, fostering a good working relationship can enrich your working experience with Ukrainian developers. Invest some time in team building and in getting to know your team as individuals.