Senior consultancy and interim management for telecommunications businesses. Strategy, market expansion, project management, operations, business development and senior leadership — from people who have actually run telecom companies.
Grant & Graham has a proven track record of over 15 years in the telecommunications sector. Our extensive experience includes working with prominent companies including KPN, VodafoneZiggo, QFast, Kwebbl, Sona Business and Voipro — providing exceptional support and strategic guidance to help them thrive in a competitive market.
Our team, led by Andrew Collins, brings a wealth of senior knowledge and a deep understanding of the industry — ensuring that telecom clients receive unparalleled service and innovative solutions. Whether you are entering new markets, scaling commercial operations, integrating new technology or facing a leadership gap, we have done it before.
From strategic planning and market expansion to project management, operations, business development and senior interim leadership — tailored to the specific commercial dynamics of telecom.
Identifying growth opportunities and devising strategies for market entry and expansion. Deep telecom industry insight that guides operators, MVNOs and equipment providers through the complexity of cross-border markets.
Senior project leadership for large-scale telecom programmes — on time, within budget, to the highest quality. Best-practice methodology, risk mitigation and milestone delivery from initiation through to handover.
Analysing and optimising business processes to enhance operational efficiency. Streamlining operations, reducing cost and improving productivity across telecom service delivery, network operations and back-office functions.
Driving sales growth and expanding the customer base for telecom businesses. Establishing strong market presence, building B2B and channel routes to market, and meeting commercial targets in highly competitive segments.
Comprehensive support for integrating cutting-edge technology into existing telecom infrastructure — from VoIP and unified communications to 5G, IoT, OSS/BSS and AI-driven network operations.
Interim CEOs, COOs, CCOs, CTOs and transformation directors deployed in days. Stabilise the situation, deliver the outcome, hand over cleanly — with deep telecom sector experience and a track record across major brands.
A snapshot of telecom engagements where Andrew Collins and the Grant & Graham team led major commercial, operational and project programmes — with measurable impact on growth, efficiency, delivery and cost-to-serve.
Andrew played a pivotal role at QFast, leading strategic planning and execution to support the company's entry into new markets.
The work focused on identifying the right international opportunities, structuring the market-entry approach, and ensuring commercial readiness across product, operations and go-to-market.
At Kwebbl, the focus was on enhancing operational efficiency and driving sales growth — the dual challenge for telecom scale-ups operating in margin-pressured segments.
Innovative solutions were implemented alongside a culture of continuous improvement, allowing Kwebbl to lift commercial performance while tightening cost-to-serve and operational discipline.
Sona Business benefited from senior expertise in project management and business development — with the ability to manage complex, multi-stakeholder programmes against tight commercial parameters.
High-value telecom projects were delivered on time and within budget, with structured commercial development running in parallel to operational delivery.
A leading provider of VoIP solutions seeking to scale operations and enhance service reliability. Brought in to reduce cost-to-serve while maintaining service standards in a high-volume voice services environment.
By introducing self-service support and optimising the product, we transformed the customer support model end-to-end — reducing customer support headcount from 15 FTE to 2 FTE, an 87% cost reduction with service standards maintained.
Andrew Collins, one of the driving forces behind Grant & Graham, has an illustrious career spanning over three decades — with significant contributions to the telecommunications sector across QFast, Kwebbl, Sona Business and Voipro.
His expertise is backed by a solid educational foundation, including an MBA from Rotterdam University and various leadership and management courses from prestigious institutions including Harvard University and the University of Adelaide. The combination of academic rigour and three decades of operational delivery is what shapes how Grant & Graham approaches every telecom engagement today.
Telecom clients work with us across our three core service lines — sized to the problem, not packaged off the shelf.
Senior interim CEOs, COOs, CCOs, CTOs and transformation directors deployed in days. From scale-up commercial leadership to enterprise telecom turnaround — with practitioner experience matched to the engagement.
Explore Interim →Senior-led advisory across telecom strategy, market expansion, operations, project management, technology integration and M&A — applied with deep telecom sector knowledge. Practical work that produces decisions, not decks.
Explore Consultancy →A fully managed commercial function for telecom businesses scaling into new markets — senior sales leadership, BD team, CRM and pipeline, deployed inside weeks. Particularly effective for B2B telecom and channel-led models.
Explore GaaS →Our consultants work across the full breadth of the telecommunications ecosystem — from incumbent operators and MVNOs to specialist providers, equipment vendors and B2B telecom services.
We provide senior consultancy and interim management for telecom businesses. Work covers strategic planning and market expansion, project management, operational efficiency, sales and business development, technology integration, and senior interim leadership — including CEO, COO, CCO and CTO placements.
Over 15 years dedicated to the telecommunications sector, with our work led by Andrew Collins — whose telecom career spans more than three decades and has covered operators, MVNOs, equipment providers and B2B telecom services across the UK and Europe.
Our telecom engagements include direct delivery to KPN, VodafoneZiggo, QFast, Kwebbl, Sona Business and Voipro — covering the full operator and provider spectrum, from major incumbents to specialist B2B telecom and VoIP companies.
Four flagship examples. QFast — strategic planning and execution for entry into new markets. Kwebbl — operational efficiency and sales growth, delivering substantial revenue growth and operational excellence. Sona Business — project management and business development, delivering high-value projects on time and within budget. Voipro — VoIP services scale-up, reducing customer support headcount from 15 FTE to 2 FTE (an 87% cost reduction) while maintaining service standards.
Interim placements typically deploy within days, not months. Our model puts a proven telecom operator into the seat and delivering from week one — particularly effective for turnaround situations, post-acquisition integration, transformation programmes that have stalled, and senior leadership gaps.
Andrew Collins, who leads our telecom work, holds an MBA from Rotterdam University and has completed leadership and management courses at Harvard University and the University of Adelaide. The wider Grant & Graham senior team brings practitioner experience from operators, equipment vendors and B2B telecom businesses across UK and Europe.
Our network spans the UK, Europe, the United States and the Middle East, with permanent offices in London, Amsterdam, San Diego and the Gulf. Consultants are placed on the ground in the client's market.
Get in touch via our contact page or email uk@grant-graham.co.uk. We will arrange a 25-minute confidential discovery call — no pitch, no commitment — and tell you honestly whether we can help.
Whether you are entering a new market, scaling commercial operations, integrating new technology or facing a senior leadership gap — tell us in 25 minutes what you need. We will tell you honestly whether we can help.