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Hugh Furness, Non-Executive Director and Senior Consultant at Grant & Graham
Senior Consultant · United Kingdom

Hugh Furness.

Non-Executive Director · Commercial Growth
Channels built. Growth delivered.

A commercial growth and channel strategy executive with more than 20 years of international leadership across technology, SaaS, cybersecurity, manufacturing and franchising. Hugh is a trusted adviser to boards, CEOs and executive teams, known for building high-performing commercial organisations, scaling partner ecosystems and guiding businesses through growth, turnaround and strategic change.

Based In
Ipswich, United Kingdom
Specialism
Board Advisory · Commercial Growth · Channel Strategy
Available For
NED, advisory and interim assignments
Want to know more? · Meet Hugh

Growth rarely stalls for lack of ambition. It stalls for lack of the right route to market.

In just over a minute, see how Hugh helps boards and leadership teams build channels, scale partner ecosystems and turn ambitious strategy into measurable commercial results.

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20+ Years International commercial leadership across technology, SaaS, cybersecurity, manufacturing and franchising
6 Months to Profit Returned Network Group to profitability within six months as interim Managing Director
EMEA · NA · AU Global Reach Commercial experience across EMEA, North America and Australia
NED Board Ready Independent non-executive perspective for boards, CEOs and executive teams
About Hugh

Commercial growth, channel strategy and board-level judgement.

Hugh Furness is a Non-Executive Director and commercial growth executive with more than 20 years of international leadership experience, delivering sustainable revenue growth, organisational transformation and strategic market expansion across technology, SaaS, cybersecurity, manufacturing and franchise businesses.

He has an exceptional track record of creating and executing channel strategies, building international reseller and MSP networks, leading SaaS business transformation and developing go-to-market models that accelerate commercial performance. He has turned loss-making organisations into profitable businesses, grown revenues from early-stage scale to international operations, and supported organisations through acquisition, expansion and operational restructuring.

Combining commercial insight with sound strategic judgement, Hugh offers boards an independent perspective on growth, positioning and long-term value creation.

An engaging stakeholder with global experience across EMEA, North America and Australia, Hugh is recognised for mentoring senior leadership teams, influencing at board level and translating ambitious strategies into measurable commercial outcomes. His experience includes advising senior executives and representing organisations at international forums, including the United Nations.

Proof Points

Two results that define Hugh's commercial value.

A senior operator who has scaled businesses over the long term and turned them around at speed. That combination of patience and pace is what makes Hugh a valuable voice in the boardroom.

17 Years Scaling Across Europe Executive responsibility for growth, operations and European expansion at Wasp Barcode Technologies (Datalogic Group), through scale, acquisition and strategic change.
6 Months Back to Profit As interim Managing Director, Hugh restored Network Group to profitability through focused commercial and operational improvement.
Where Hugh Has Operated

A career across growth, channels and transformation.

From European expansion in B2B technology to a SaaS transition in cybersecurity, a turnaround and national franchise growth, Hugh has led commercial change in very different organisations.

Post & Packing Franchising
Franchise Growth · Current
CyberSmart
Cybersecurity · SaaS
Network Group
Turnaround · Interim MD
Wasp Barcode Technologies
Datalogic Group · B2B Technology
How Hugh Can Help

Six areas of delivery. From boardroom to market.

Hugh's offering spans board governance, commercial growth, channel and partner strategy, transformation and international go-to-market. Built for organisations that want senior commercial judgement and the experience to execute it.

01

Board Governance, Strategic Oversight & Executive Advisory

Gives boards and executive teams independent commercial insight, constructive challenge and strategic guidance, balancing commercial opportunity with operational capability to support better decisions.

02

Commercial Growth, Revenue Strategy & Value Creation

Develops and executes growth strategies that deliver measurable commercial outcomes through market expansion, customer acquisition, channel optimisation and scalable revenue models.

03

Channel Strategy, Partner Ecosystems & Market Expansion

Designs channel strategies that create competitive advantage, building and scaling international reseller, distributor, MSP and franchise networks with strong partner enablement.

04

Business Transformation & Organisational Performance

Leads SaaS transitions, turnaround initiatives, operational redesign and performance improvement, aligning strategy, execution and capability to build resilience and profitability.

05

International Growth, Go-to-Market & Commercial Execution

Leads market entry, international expansion and new propositions across technology, manufacturing, cybersecurity, education, healthcare, retail and supply chain environments.

06

Leadership, Talent Development & Stakeholder Engagement

Builds high-performing leadership teams through coaching, mentoring and succession planning, and creates alignment with boards, partners, customers and senior stakeholders.

Why Work with Hugh

Three reasons boards bring Hugh in.

If you need an independent voice at board level, a stronger route to market or a steady hand through change, Hugh brings senior operating credibility and the judgement that comes with it.

REASON 01

An independent voice in the boardroom

Hugh offers constructive challenge and clear commercial insight, mentors senior teams and influences at board level, helping leaders make better decisions on growth and direction.

REASON 02

A builder of channels that scale

From reseller and distributor networks to MSPs and franchises, Hugh designs partner ecosystems that extend reach and deliver recurring revenue, as he did through CyberSmart's move to SaaS.

REASON 03

Proven through turnaround and change

Hugh has returned a business to profit within six months, led a relocation without losing stakeholder confidence and guided a technology business through acquisition and European growth.

Areas of Expertise

Disciplines and contexts Hugh operates across.

A non-executive director and commercial growth leader with deep specialisation in channel strategy, partner ecosystems, SaaS transformation and international expansion, available for UK and European assignments.

Non-Executive Director Board Advisory Channel Strategy Commercial Growth Partner Ecosystems Reseller & MSP Networks Franchise Development SaaS Transformation Go-to-Market Strategy International Expansion Business Turnaround Revenue Strategy Value Creation Organisational Performance Executive Mentoring Stakeholder Engagement Sales Leadership Cybersecurity Technology & SaaS Manufacturing Supply Chain
Career Chronology

Senior commercial and executive roles across growth and transformation.

Two decades of executive leadership, from COO and European Sales Director through interim Managing Director and Head of Channel Strategy to fractional sales leadership in franchising.

  • Sales & Fractional Sales Director
    Post & Packing Franchising · 2022 to present
  • Head of Channel Strategy
    CyberSmart · 2019 to 2022
  • Managing Director (Interim)
    Network Group · 2018 to 2019
  • Chief Operating Officer & European Sales Director
    Wasp Barcode Technologies (Datalogic Group) · 2001 to 2018
Full Profile

Download Hugh's full CV.

Hugh Furness CV cover, Grant & Graham
PDF · Free Download

Hugh Furness: Full Profile and CV

Hugh Furness is a Non-Executive Director and commercial growth executive with more than 20 years of international leadership, building channels, scaling partner ecosystems and leading businesses through growth, turnaround and change.

His experience spans board advisory, channel strategy, SaaS transformation and franchise growth, making him a valuable asset to boards and leadership teams with ambitious plans.

PDF · Full Profile · NED · Commercial Growth · Channel Strategy
Download CV → LinkedIn profile
Start a Conversation

Channels built.
Growth delivered.

If you need an independent non-executive voice on your board, a sharper channel and partner strategy, a SaaS or turnaround transformation or a stronger route into new markets, tell us in 25 minutes what you need. Hugh or one of our 50+ senior consultants will tell you honestly whether we can help.