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Victoria Hampson, Chief Customer Officer at Grant & Graham
Chief Customer Officer · Senior Consultant

Victoria Hampson.

Chief Customer Officer & Senior Commercial Leader
Commercial capability — delivered as competitive edge.

A senior commercial leader specialising in B2B sales optimisation, organisational transformation and leadership capability building. Victoria has led commercial functions and capability programmes at scale — from Nike's 1,500-strong sales organisation to enterprise sales transformations across global, international and EMEA markets.

Based In
Netherlands
Specialism
Sales & Capability Transformation
Available For
European & international engagements
14+ Senior Roles Across global enterprise, scale-up, start-up and public institutions
NIKE · GSK · PEARSON Tier-1 Brands Including Nike, GSK, Pearson, Laureate, Turnitin, RAIN Group and Growth Tribe
5 Capability Areas From organisational transformation to leadership development & capability building
NL · EU · GLOBAL Coverage Netherlands-based, with global, international and EMEA delivery experience
About Victoria

Sales leadership, commercial transformation and leadership capability building.

Victoria Hampson is a seasoned Commercial BD and Sales Leader. She specialises in all aspects of sales, customer strategy and the exceptional execution delivered from go-to-market business functions and teams who are aligned and collaborative.

A transformational leader with a background covering sales, commercial operations, organisational design, talent management and leadership development, Victoria has led large-scale transformation initiatives across Global, International and European regions. She is accomplished in leading diverse teams and fostering cultures to overcome challenges, accomplish goals and deliver results consistently in businesses of all sizes and maturity levels.

Victoria brings a unique blend of commercial insight and business acumen — helping organisations create optimal operating models that put the right people in the right roles with the right capabilities to navigate complex challenges.

Her leadership experience spans Global Enterprise Organisations, Start-Up and Scale-Up businesses, and Public Institutions. Victoria is a trusted advisor for organisations ready to evolve and thrive in an increasingly dynamic landscape — passionate about enabling sustainable growth and performance.

Brands & Organisations

A career built inside global commercial leaders.

Victoria has held senior commercial and capability leadership roles inside some of the world's most demanding consumer, pharmaceutical, education and EdTech brands — combining the rigour of enterprise scale with the agility of consulting partner-level work.

Nike
Consumer / Sportswear
GSK
Pharmaceuticals
Pearson
Education / Publishing
Laureate
Online Education
Turnitin
EdTech / SaaS
RAIN Group
Sales Performance Consulting
Growth Tribe
Growth & Skills Academy
Defy Expectations
Consulting Partnership
How Victoria Can Help

Five capabilities. Outcomes you can measure.

Victoria's offering is structured around five interconnected capability areas — spanning organisational change through to leadership capability building. Each is grounded in real-world delivery for global enterprise, scale-up and public institution clients.

01

Organisational Change & Transformation

Drives strategic organisational change across regions, business units, functions and teams — fostering agility, aligned stakeholder strategies and cultures with the capabilities to deliver sustainable growth through innovation, leadership and execution.

02

Sales Strategy & Execution

Ensures the sales function and teams within are fully aligned to company strategy and ambitions — with plans that position the function, leaders and teams with the executional capabilities and focus to unlock maximum value and deliver on promises.

03

Sales Function & Process Optimisation

Deep-dives into all aspects of structure and process — removing inertia, driving adoption and enabling optimised results that align commercial efforts with business and customer goals for profitable revenue growth.

04

Sales Performance Coaching

Deep expertise as a coach and mentor — identifying skills and behaviour gaps to design and deliver solutions for competitive edge. Embeds proven best practices and methodologies that deliver results consistently.

05

Leadership Development & Capability Building

Designs and delivers impactful leadership programmes that enhance effectiveness and create high-performing, collaborative cultures. Aligns leadership development with strategic goals to maximise impact and agility for long-term organisational success.

Why Work with Victoria

Three reasons clients return.

With hands-on experience leading high-performing sales functions across global geographies, international regions and specifically EMEA markets, Victoria understands the dynamics that drive success across diverse markets.

REASON 01

Capability as competitive edge

Sells capability the way it should be sold — not as soft-skills training, but as commercial advantage. Built leadership programmes that translate directly into revenue, retention and execution outcomes.

REASON 02

Rapid diagnosis, lasting impact

Steps into the business and works rapidly to discover strengths to amplify, blockers to address and best practices to embed. Not a long diagnostic; a sharp one with immediate execution.

REASON 03

Multi-geography fluency

Career spans Global, International and EMEA mandates. Victoria understands the needs and dynamics of diverse markets — and operates across them with the same rigour she would bring to a single-region engagement.

Areas of Expertise

Disciplines and sectors Victoria operates across.

A senior commercial leader with deep specialisation across B2B sales, organisational transformation and leadership capability — available for European and international engagements at scale.

B2B Sales Optimisation Organisational Transformation Leadership Capability Building Sales Performance Coaching Sales Strategy & Execution Go-To-Market Strategy Commercial Operations Organisational Design Talent Management Customer Strategy Sales Excellence Sales Enablement Operating Model Design Culture Transformation Capability Programmes Consumer / Sportswear Pharmaceuticals / Life Sciences Education / EdTech SaaS & Subscription Public Institutions
Positions Held

Senior commercial leadership across consumer, pharma, education and consulting.

Victoria's career spans 14 senior positions across global enterprise, scale-up, start-up and public institution environments — including marquee brands Nike, GSK and Pearson.

  • Chief Customer Officer — Defy Expectations
    Consulting Partnership · Concurrent G&G Role
  • Co-Founder — LoveSon
    Founder Venture
  • Consulting Partner — Defy Expectations
    Consulting Partnership
  • Director — Victorious Consulting
    Independent Consultancy
  • Commercial Director — Growth Tribe
    Growth & Skills Academy · Netherlands
  • Partner, Regional Consulting & Delivery — RAIN Group
    Sales Performance Consulting
  • Sales Director, Europe, UK & Ireland — Turnitin
    EdTech / SaaS
  • VP International Enrolment — Laureate Online Education
    Online Education
  • SVP Sales & Customer Excellence — Pearson
    Education / Publishing · Multinational
  • Director, Sales Excellence — Pearson
    Education / Publishing · Multinational
  • Category Sales Director, Performance, Northern Europe — Nike
    Consumer / Sportswear · Multinational
  • EMEA Category Sales Manager — Nike
    Consumer / Sportswear · EMEA
  • L&D Manager, Commercial — Nike
    Consumer / Sportswear · Capability Building
  • Director, Healthcare Professional Sales — GSK
    Pharmaceuticals · Multinational
Full Profile

Download Victoria's full CV.

Victoria Hampson CV cover — Grant & Graham
PDF · Free Download

Victoria Hampson — Full Profile and CV

Victoria partners with organisations transforming their commercial capability — from global enterprise sales functions to scale-up GTM strategy and leadership development programmes.

With 14+ senior roles spanning Nike, GSK, Pearson, Turnitin and Growth Tribe — plus her current Chief Customer Officer role at Grant & Graham — she brings hands-on B2B sales optimisation experience alongside executive-level commercial leadership.

PDF · Full Profile · CCO at Grant & Graham
Download CV → LinkedIn profile
Start a Conversation

Sales transformation.
Commercial capability.

If you are facing a sales transformation, a leadership capability gap, a GTM realignment or a commercial culture challenge — tell us in 25 minutes what you need. Victoria or one of our 40+ senior consultants will tell you honestly whether we can help.